Evaluation of National Customs Department Modernization Project

In 2012, a project was initiated by our client to modernise their department of customs and strengthen the country’s capacity for international trade. The client hired International Financial Consulting Ltd. to conduct a midterm and final evaluation of this project. We examined the implementation of planned project activities and compared the planned outputs with the actual results in order to evaluate the project’s impact, sustainability, and quality of execution. In the process, we also identified major bottlenecks in the carrying out of project activities and made recommendations on how to address them. As the client applies these recommendations, it is poised to become a modern organisation that facilitates international trade, promotes effective border control, and effectively and efficiently collects revenue for the national government.